Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
Stylish room design
Delicious dining options
Check-in confusion
Gym voucher issue
8.2/10
Great
Rooms
7.4
Location
9.8
Service
7.2
Dining
8.8
Guest reviews
8.2/10
based on 5 reviews
8.5
8.5/10 based on 1370 reviews
Roland
United States,
February
2025
8.0/10
I had a mixed experience at the hotel; the food was absolutely outstanding and the staff were very helpful, but my room was quite uncomfortable due to the heat and noise from roadworks. The location was perfect for exploring Zurich, making it easy to access public transport and popular sights. The price felt fair compared to other options in Zurich, although room amenities could use improvement.
Rooms
5.0
The room was smaller than I expected, and the lack of air conditioning made it uncomfortably hot. Despite this, the bed was extremely comfortable.
Service
9.0
The staff were consistently friendly and eager to help with any requests, enhancing my overall experience.
Location
10.0
The hotel is ideally located near the Old Town and has great access to public transportation options, making sightseeing very convenient.
Dining
9.0
The quality of food was remarkable; the restaurant served delicious meals that were definitely the highlight of my stay.
Facilities
7.0
While the hotel offered a nice bar atmosphere and clean communal spaces, more amenities in the room would have been appreciated.
Elizabeth
United States,
January
2025
8.2/10
I had a great experience at this boutique hotel, especially with its charming design and excellent dining options. The staff were really accommodating, making my stay comfortable and pleasant. However, my check-in was a bit frustrating, and I faced some issues with service communications. Overall, the hotel is well-priced for what it offers, especially in Zurich.
Rooms
8.0
The rooms were stylish and clean, but a bit smaller than I expected. Still, they had great amenities and were quiet.
Service
6.0
While the staff were friendly, my experience was marred by some communication issues at check-in and during my requests.
Location
10.0
The hotel is perfectly situated within walking distance to the train station and many attractions in the old town.
Dining
9.0
The restaurant offered excellent food, and I particularly enjoyed the lovely breakfast options available.
Facilities
8.0
The hotel features a lovely library and a welcoming terrace, which were great for relaxing after exploring the city.
Christine
United States,
January
2025
7.6/10
The hotel is centrally located in Zurich, making it really convenient to explore the city, and I found the staff to be quite accommodating. My room was spacious and clean, but the noise from the busy street outside made it difficult to sleep. The check-in process was a bit confusing, but it seems that this hotel has a lot of potential with its facilities and service.
Rooms
7.0
I appreciated the spacious and clean room I had, but it was unfortunate that there was no central air conditioning, only a portable unit. The noise from the street was disturbing at night.
Service
6.0
While the service had its hiccups—like the confusing check-in process and the missing gym voucher—the staff did their best to assist when I needed help.
Location
9.0
The location was fantastic, very close to Zurich HB main station and public transport options, which made it easy to get around the city.
Dining
8.0
I didn't dine in the restaurant, but there are excellent vegetarian options nearby, particularly HILTL, which I highly recommend.
Facilities
8.0
The hotel has a nice 24x7 coffee and tea service, which I enjoyed during my stay.
Barbara
United States,
January
2025
8.8/10
My stay at the hotel was delightful, featuring a stylish design and lovely ambiance. The cleanliness of the space made it very comfortable, and the food served at the restaurant was exceptional. However, lack of a safe in the room and low-quality toiletries were downside aspects. The location is very convenient for exploring the city, which added to the overall positive experience.
Rooms
8.0
The rooms were clean, although a bit small, but they had a huge window that offered a lovely view, which I appreciated. I would rate the rooms 8/10.
Service
9.0
The service was attentive, and the staff was warm and accommodating, making me feel welcome throughout my stay. I would rate the service 9/10.
Location
10.0
Situated in a great location, it was easy to access popular tourist attractions and the main train station, enhancing my experience significantly. I would rate the location 10/10.
Dining
9.0
The dining experience was one of the highlights of my stay, with excellent food and a delightful breakfast. I would rate the dining experience 9/10.
Facilities
8.0
The hotel offered nice facilities, including a gym pass, which was a great perk. I would rate the facilities 8/10.
Bernard
United States,
October
2024
8.4/10
I had a generally pleasant stay at this boutique hotel, with a great atmosphere and friendly staff who went out of their way to help. The location was fantastic, being close to the main attractions and transport options. However, my check-in experience was less than ideal due to some miscommunication, and I faced difficulties accessing my gym voucher. Overall, the hotel offers solid amenities, but some service aspects could use improvement.
Rooms
9.0
The room was stylish and spacious, featuring a huge window that allowed for plenty of natural light. The bed was incredibly comfortable, ensuring a good night's sleep.
Service
6.0
The staff's enthusiasm was evident, but my check-in experience could have been smoother. There were issues with the gym voucher that led to some frustration.
Location
10.0
The hotel is ideally situated just a short walk from the train station and near various public transport options, making it easy to explore the city.
Dining
9.0
The hotel's restaurant served delicious meals, and the breakfast was particularly noteworthy, offering a nice variety of high-quality options.
Facilities
8.0
The hotel features contemporary amenities, including a lovely bar and pool, which provided a great place to unwind after a busy day.
Stylish room design
Check-in confusion
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